This Privacy Policy explains how Tryste Media Group™ and its associated Tryste Media activities (“Tryste Media,” “we,” “us” or “our”) collect, use, disclose and protect information when you visit trystemedia.com, submit an enquiry, interact with our forms, or use related digital services.
1. Information we collect
We may collect information you provide directly, including your name, email address, telephone number, company, role, project details, application information, media or partnership enquiries, and any files or messages you choose to submit.
We may also receive technical information automatically, such as IP address, browser and device type, pages viewed, referring pages, approximate location derived from IP address, cookie identifiers and website performance data.
2. How we use information
We use information to respond to enquiries, evaluate project and partnership opportunities, administer event or talent-related applications, operate and improve our websites, maintain security, understand site performance, communicate service or programme updates, and comply with legal obligations.
3. Cookies and analytics
Our websites may use essential cookies and similar technologies required for functionality, security and preferences. Where enabled, analytics or embedded media providers may also set cookies or collect usage information subject to their own policies. You can manage cookies through your browser and, where available, site consent controls.
4. Sharing and service providers
We may share information with service providers that support hosting, email, analytics, forms, media delivery, ticketing, payment processing, event operations or other business functions. We may also disclose information when required by law, to protect rights or security, or in connection with a legitimate corporate transaction. We do not sell personal information to advertisers.
5. Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining appropriate business records, resolving disputes, enforcing agreements and meeting legal or regulatory requirements.
6. Security
We use reasonable administrative, technical and organizational safeguards designed to protect information. No online service, transmission or storage system can be guaranteed to be completely secure, and users should avoid submitting information that is not necessary for the relevant enquiry or service.
7. Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, to withdraw consent where processing relies on consent, or to raise a privacy concern. Requests can be sent to the contact address below and may require identity verification.
8. Third-party links and embedded media
Our websites may link to or embed services operated by third parties, including social media, video, ticketing and other platforms. Their privacy practices are governed by their own policies, and we encourage you to review them before providing information.
9. International processing
Some service providers may process information in jurisdictions outside your province or country. Where this occurs, information may be subject to the laws of those jurisdictions. We take reasonable steps to work with providers appropriate to the nature of the information involved.
10. Children
Our general website is not directed to children under 13. Where a specific event, casting or talent process involves minors, additional consent, guardian or operational requirements may apply.
11. Changes to this policy
We may update this Privacy Policy as our services, technologies or legal obligations change. The current version will be posted on this page with its effective date.
12. Contact
Privacy questions and requests may be sent to info@trystemedia.com.